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Fuel, Damage & Vehicle Condition Policy

Review fuel and vehicle condition at pickup and return to prevent misunderstandings.

Quick answer

The pickup record should state the fuel level, mileage, accessories and existing condition. Return obligations are governed by the signed agreement.

Fuel

Confirm the required return fuel level before leaving. Keep fuel receipts when requested. Do not use an incompatible fuel. Charges for a fuel shortfall, delivery or refueling must follow the agreement.

Damage and incidents

Photograph the vehicle at pickup and return. Report collisions, theft, vandalism, warning lights and damage immediately. Do not promise payment, authorize repairs or abandon the vehicle without instructions except where immediate safety requires it.

Questions about a reservation?

Ask for the terms that apply to your exact vehicle, dates and route before paying.

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